• Name
    Conflicts, Relationships and Stress - Price $99.95
  • Details
  • Outline


    1)      Relationship Dynamics and Stress

    2)      Definition of Conflict

    3)      Where Do Conflicts Occur in Life?

    4)      How Do You Deal with Conflict?

    a)      Do You Face Your Conflicts?

    b)      Do You Hide From Your Conflicts?

    c)      Do You Run From Your Conflicts?

    5)      Does the Way You Deal with Conflict Work for You?

    6)      How to Change the Way You View Conflicts.

    7)      Can Conflict Be Viewed as Healthy?

    8)      Study on Conflict and Teams

    9)      Viewing Conflicts as an Opportunity

    10)  How to Manage Your Emotions During a Conflict

    11)  Avoiding a Problem

    12)  Risk of Expressing Your Emotions

    13)  Problem with Personalizing Conflicts

    14)  How to Objectify Conflicts.

    15)  What are the Primary Requirements for Resolving Conflicts?

    16)  What Does Listening Ineffectively Mean?

    17)  What are the Components of Effective Listening?

    18)  How do you Actively Listen?

    a)      Eye Contact

    b)      What is an Open Body Posture?

    c)      How do you Paraphrase?

    d)     The Art of Probing.

    e)      How do Listen to What is Not Being Said

    f)       Which Body Language Do you Want to Avoid?

    19)  Conflict Resolution Techniques

    a)      Stage 1

    b)      Stage 2

    c)      Stage 3

    20)  The Art of Assertiveness

    a)      Definition

    21)  What is Assertiveness Training?

    a)      Exercise

    22)  The Opposite of Assertiveness

    a)      Aggressiveness

    b)      Passivity

    23)  How to Create a Mutually Satisfying Resolution.

    24)  Non-Verbal Assertiveness

    a)      What is Passive Body Language

    b)      What is Aggressive Body Language

    c)      What is Assertive Body Language

    25)  The Relationship of Assertiveness and Self-Esteem

    26)  What are Your Assertive Rights?

    27)  A Five-Step Assertiveness Strategy

    a)      Step 1

    b)      Step 2

    c)      Step 3

    d)     Step 4

    e)      Step 5

    28)  The Broken Record Assertive Strategy

    29)  The DESC Assertive Strategy Technique

    30)  Assertiveness Tips

    31)  Tips on Staying Relaxed During Conflicts

  • Duration
  • Fee =N= 0.00
  • Inplant NO
  • Classroom NO
  • Online YES

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